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HIPAA Notice of Privacy Practices

Effective Date: July 11, 2025

1. Our Commitment to Your Privacy

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Prosper Urgent Care is required by law to maintain the privacy of your Protected Health Information (PHI) and to provide you with this notice of our legal duties and privacy practices with respect to PHI. PHI is information about you, including demographic information, that may identify you and that relates to your past, present, or future physical or mental health or condition and related health care services.

2. How We May Use and Disclose Your PHI

The following categories describe different ways that we use and disclose PHI. For each category, we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of the categories.

  • For Treatment: We may use and disclose your PHI to provide, coordinate, or manage your health care and any related services. For example, we may disclose PHI to the physicians, nurses, and other personnel involved in your care.
  • For Payment: We may use and disclose your PHI so that the treatment and services you receive may be billed to and payment may be collected from you, an insurance company, or a third party.
  • For Health Care Operations: We may use and disclose your PHI for our health care operations. These uses and disclosures are necessary to run our company and make sure that all of our patients receive quality care. For example, we may use PHI to review our treatment and services and to evaluate the performance of our staff.
  • As Required By Law: We will disclose PHI about you when required to do so by federal, state, or local law.

3. Your Rights Regarding Your PHI

You have the following rights regarding PHI we maintain about you:

  • Right to Inspect and Copy: You have the right to inspect and copy PHI that may be used to make decisions about your care.
  • Right to Amend: If you feel that PHI we have about you is incorrect or incomplete, you may ask us to amend the information.
  • Right to an Accounting of Disclosures: You have the right to request an "accounting of disclosures." This is a list of the disclosures we made of PHI about you for purposes other than treatment, payment, and health care operations.
  • Right to Request Restrictions: You have the right to request a restriction or limitation on the PHI we use or disclose about you for treatment, payment, or health care operations.

4. Changes to This Notice

We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for PHI we already have about you as well as any information we receive in the future. We will post a copy of the current notice on our website.

5. Complaints and Contact Information

If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. To file a complaint with us, please contact us via the email below.

You will not be penalized for filing a complaint.

Prosper Urgent Care
Email: support@prosperurgentcare.com